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<transcy>TERMS AND CONDITIONS</transcy>

Clause n ° 1: Object

The general conditions of sale described below detail the rights and obligations of the company ISLANDTEA and its client in the context of the sale of the goods presented on the ISLANDTEA site.

Consequently, the fact of purchasing our products implies the buyer's full and unreserved acceptance of the T & Cs. Also, the validation by the buyer of his order on the site implies acceptance by the latter of the GTC.

Clause n ° 2: Price

The prices of our products are indicated in euros all taxes included, unless otherwise indicated and excluding processing and shipping costs.

ISLANDTEA grants itself the right to modify its prices at any time. However, it undertakes to invoice the goods ordered at the prices indicated when the order is registered.

In the event of an order to a country other than Metropolitan France, customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of ISLANDTEA. They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to inquire about these aspects with your local authorities.

Clause n ° 3: Orders

The contractual information is presented in French and will be the subject of a confirmation at the latest at the time of the validation of your order.

ISLANDTEA reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.

Clause n ° 4: Availability and quantity ordered

Our product offers and their prices are valid as long as they are visible on our site, while stocks last.

In the event that one or more products are unavailable after the buyer's order has been placed, the buyer will be notified and will have the possibility of being reimbursed for the unavailable item (s). at his command. The reimbursement of the sums paid will then be made by the means of payment used by the consumer within 30 days from the payment of the price by the buyer.

Clause n ° 5: Terms of payment

Orders are paid in cash through Paypal, VISA, MasterCard or ApplePay

Clause n ° 6: Delivery

Shipments are supported by the carrier The post office which provides transport to the delivery address indicated by the consumer.

The consumer undertakes to indicate to ISLANDTEA an address to which delivery can be made.

In the event of an unclaimed package or an incomplete address resulting in the impossibility of delivery by the carrier, the consumer will have to pay the delivery costs corresponding to the re-shipment of his order.
No refund will be made in these two cases.

The processing status corresponds to the progress of the order:

- Not confirmed : Order being processed / shipped
- Confirmed : Shipped

When shipping, the consumer will receive a shipping email or SMS with a tracking number to follow the delivery steps

In case, the non receipt of it, the tracking number is available on the customer area on the ISLANDTEA site or by email during shipment.

The delivery time includes preparation time, shipping and delivery.

Deliveries are made by registered letters or Colissimo.
The delivery time is:
- 2 to 7 working days in France
- 5 to 10 working days Internationally (including DOM-TOM)
Delivery times are approximate and depend on the postal service.

Please note, delivery times are given for information only and are counted in WORKING days. A delay in delivery cannot justify an order cancellation, the company ISLANDTEA cannot be held responsible delays in the event of school holidays, strikes, frost, fire, storm, flood.

The ISLANDTEA company and the carriers being separate and independent entities, ISLANDTEA cannot be held responsible for any delay, delivery error, theft or loss of packages attributable to Laposte.

In the event of a postal theft, please refer to the FAQ section of our site in order to file a possible claim with the carrier.

Refund cannot be made in this case.

It is up to the customer to always check the stages of delivery and of his package on arrival. The customer has 48 hours after receipt of the package to make any reservations with customer service in the event of a missing item or damage. Outside this period, all complaints will not be taken care of.

Delivery is free from € 59 of purchases on the “” site. The shipment is made by registered letter or colissimo depending on the weight of the order.

Clause n ° 7: Securing

The "" site is subject to a security system. Our company has thus adopted the SSL encryption process in order to protect as effectively as possible all sensitive data related to means of payment.

Clause n ° 8: Intellectual property

All images, graphics, logo and content on the site are the property of the company ISLANDTEA and are registered with the INPI (National Institute of Industrial Property)

Except in the event of formal prior written authorization, reproduction and any use of the contents of the site other than individual and private consultation are prohibited.

Any unauthorized use of the site or one of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

Clause n ° 9: Withdrawal

The consumer has the right to withdraw from this contract without giving any reason within fourteen days. The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the order.

To exercise the right of withdrawal, the consumer must notify us of his decision to withdraw from this contract by means of an unambiguous statement (for example, letter sent by post, fax or email) by post to the ISLANDTEA address or by email to

In order for the withdrawal period to be respected, it is sufficient for the consumer to send a communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period. The consumer must return or return the goods to ISLANDTEA without undue delay and in perfect condition. He will have to bear the direct costs of returning the goods. Return costs are the responsibility of the consumer.

Effects of withdrawal

In the event of withdrawal from this contract, we will refund all payments received from you, including delivery costs (with the exception of additional costs arising from your having chosen, if applicable, a delivery method other than the less expensive standard delivery method offered by us) without undue delay and, in any event, no later than fourteen days from the day we are informed of the decision to withdraw from this contract. We will proceed with the refund using the same means of payment as that used for the initial transaction. We may withhold the refund until we have received the return of the order.

Exception to the right of withdrawal

The exercise of the right of withdrawal is excluded for the following contracts:

- contracts for the supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;

- contracts for the supply of goods which, after having been delivered, and by their nature, are inseparably mixed with other items.

Clause n ° 10: Customer service

For any information or questions about the products, our Customer Service is at your disposal 7 days a week from 9 a.m. to 6 p.m. at the following email address:

Clause n ° 11: Liability

The products offered on the site comply with the French legislation in force and the standards applicable in France.

The photographs of the products on the site are communicated for illustrative purposes and therefore have no contractual value. The consumer is invited to refer to the description of each product appearing on the site for its characteristics and in case of doubt or if additional information is desired, to contact Customer Service, the contact details of which appear in article 10.

The responsibility of the company ISLANDTEA can not be engaged in the event of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with local authorities the possibilities of importing or using the products or services you plan to order.

In addition, ISLANDTEA cannot be held responsible for damage resulting from improper use of the product purchased.

Finally, ISLANDTEA cannot be held liable for all the inconveniences or damages inherent in the use of the Internet network, in particular a break in service, an external intrusion.

Clause n ° 12: Personal data

ISLANDTEA reserves the right to collect nominative information and personal data concerning the consumer. They are necessary for the management of the order, as well as for the improvement of the services and information that we send you.

They can also be sent to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.

This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations.

In accordance with the law of January 6, 1978, you have the right to access, rectify and oppose personal information and personal data concerning you, directly on the site ""

Clause n ° 13: Competent court

These T & Cs have been drafted in French which will be considered, in any event, as the sole language of the parties. The interpretation and execution of these T & Cs, as well as all acts which are a consequence or consequence thereof, will be subject to French law, regardless of the place of delivery of the products, the place of ordering, the nationality of the buyer and his address.
Any dispute with professionals and / or traders resulting from these GTC and / or any order that will be sent to our company and / or any sale made by our company will be subject to the exclusive jurisdiction of the commercial court of ROUEN, even in the event of a guarantee call or multiple defendants or incidental demand.